Web Marketing Console

FAQs

Frequently Asked Questions

Return to FAQs

Set Up E-mail with Microsoft Outlook 2013 using POP3

Learn how to configure Microsoft Outlook 2013 for use with your 1&1 e-mail account using the POP3 Protocol.

Before you begin, you will need to have Outlook 2013 already installed on your computer

Step 1

On your computer, click Start > Control Panel.

Step 2

If using Windows XP, double-click the Mail icon.

Double-click the Mail icon

If using Windows Vista, Windows 7 or above, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, double-click it.

Search for Mail and double-click the icon

Step 3

Click the E-mail Accounts button.

Click E-mail Accounts

Step 4

Under the E-mail tab, click the New button to add your 1&1 e-mail account.

Select E-mail > New

Step 5

Select Manually configure server settings or additional server types and then click theNext button.

Select Manually configure and click Next

Step 6

Select the Internet E-mail type of account and then click the Next button.

Select Internet E-mail and click Next

Step 7

Enter the required information:

Field	Data
Your Name	This is the name that will appear when others receive your e-mail
E-mail Address	Your 1&1 E-mail address
Account Type	POP3
Incoming mail server	pop.1and1.com
Outgoing mail server (SMTP)	smtp.1and1.com
User Name	Your 1&1 E-mail address
Password	The password for your 1&1 E-mail address

Then click the More Settings button to continue.

Enter the appropriate information and click More Settings

Step 8

Select the Outgoing Server tab from the top of the new window that opens.

Select Outgoing Server

Step 9

Check the box for My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming mail server is selected.

Next, click the Advanced tab at the top of the window.

Check the boxes and click Advanced

Step 10

Enter port 995 as the Incoming server (POP3) port and ensure that SSL is chosen from theUse the following type of encrypted connection drop-down box.

Enter port 587 as the Outgoing server (SMTP) port and choose TLS from the drop-down box next to Use the following type of encrypted connection.

Click the OK button to save your settings.

Enter the information and click OK

Step 11

Click the Next button.

Click Next

Step 12

If the part of the test fails, go through the previous steps and double-check all of your settings in Outlook. If the test is successful, click the Close button.