Web Marketing Console

FAQs

Frequently Asked Questions

Set Up E-mail on an iPhone

Follow the steps below to set up your 1&1 e-mail account on your iPhone, allowing you to send and receive e-mails wherever you go.

This article only applies to standard 1&1 e-mail accounts.

The images used in this guide reflect the iOS 5.1 operating system.

Step 1

Find and click Settings on your iDevice.

Click Settings

Step 2

Scroll down and select Mail, Contacts, Calendars

Select Mail, Contacts, Calendars

Step 3

Select Add Account...

Select Add Account

Step 4

Scroll down and select Other

Select Other

Step 5

Select Add Mail Account

Select Add Mail Account

Step 6

Enter the name you wish to display to others when sending mail, your full e-mail address, and the password for the e-mail account. The description will mirror the e-mail address by default, although you may change it to whatever you like.

When finished, select Next at the top right.

Enter your information and click Next

Step 7

Wait while the phone saves and then it should display a new screen with extra settings. Make sure that the IMAP button is selected at the top left and you should see the Name, Address, Description and Password should have carried over.

Make sure IMAP is selected

Scroll down and enter "imap.1and1.com" without the quotes in the Host Name field and your full e-mail address in the User Name field under the Incoming Mail Server section.

Step 8

Enter "smtp.1and1.com" without the quotes in the Host Name field and your full e-mail address in the User Name field under the Outgoing Mail Server section and enter the password for the e-mail account.

Enter your information and click Next

Then click Next at the top right.

If you receive a message that the iPhone Cannot Connect Using SSL click the Yes button to try without SSL.