FAQs

Frequently Asked Questions

Email Data Migration to GSuite / Gmail

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Migrate email with the data migration service

If you're migrating to Google Workspace, you can migrate email using the data migration service if you're migrating from:

Microsoft Exchange Server 2003, 2007, 2010, 2013, 2016, or Exchange Online (Microsoft 365).
A webmail provider that uses the IMAP protocol, such as 1&1 IONOS, AOL, Apple iCloud, Bluehost, Yahoo!, or Zoho.
Another Google Workspace account.
A personal Gmail (@gmail.com) account

You must be signed in as a super administrator for this task.

Before you begin

Before you can use the data migration service, you need to complete steps in the account you're migrating from. For details on setting up your source account, go to Prepare your source account.
Complete the steps below to set up the data migration service to migrate email from:

Exchange or Exchange Online

Expand sectionÂ |Â Collapse all & go to top Step 1: Set up the data migration service Step 2: Migrate email from Exchange

IMAP-based webmail providers

Expand sectionÂ |Â Collapse all & go to top Step 1: Set up the data migration service Step 2: Migrate email from IMAP-based webmail providers Connection information for common IMAP-based webmail providers

Google Workspace

Expand sectionÂ |Â Collapse all & go to top Step 1: Set up the data migration service Step 2: Migrate email from another Google Workspace account

Personal Gmail account

Set up & migrate from Gmail

Migration tips

If you want to know more about the data migration service, including how many users you can migrate, go to Is the data migration service right for my organization?
If you have questions about running a migration, go to Data migration service FAQ.
To change the migration settings, you must first cancel the migration. For details, go to Cancel a migration.
You can change the migration's speed. For details, go to Make my migration run faster.
You can monitor the status of an individual user's migration and request a domain-level report. Refer to Monitor a migration.
If you encounter issues during a migration, go to Troubleshoot the data migration service.

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